Sound familiar?
If a business owes you a repair, a refund, a callback, or a straight answer, we go get it. Here's what we handle most.
The TV that died under warranty
Four tickets, three "escalations," zero repairs. We push the repair or replacement through.
The half-finished install
The washer leaks, isn't level, and the installer won't call back. We get them back to finish the job.
Paid the deposit, then silence
Roofers, handymen, remodelers. We chase the work, the refund, or the licensing-board complaint.
The cable bill that jumped $40
The "promo" quietly expired. We call retention and negotiate it back down.
The subscription you can't escape
Gyms, magazines, "free trials," extended warranties. We cancel it and chase the refund.
The bill insurance should have paid
We request the itemized bill, spot the coding errors, and file the appeal alongside you.
The claim "still under review"
Home, auto, or home-warranty claims stuck for months. We keep the pressure on.
The cancelled flight and a "voucher"
When you're owed cash, not credit, we fight for the refund. Lost bags too.
The lift chair they won't take back
Hearing aids, mattresses, mobility gear. If the policy says you can return it, they'll honor it.
The double charge nobody will fix
Estimated meter reads, duplicate charges, bills for a house you already sold. Corrected.
The repair you never approved
Surprise charges, recall work they won't schedule, fees nobody explained. We push back.
The charge you didn't make
Junk fees and merchants who won't refund. We help you file disputes that stick.
Don't see yours? Tell us who's giving you the runaround.
We don't just call back. We go over their heads.
Call centers are paid to say no politely. We go to the people who are allowed to say yes, and we leave a paper trail the whole way.
- Executive customer relationsThe office with the authority to actually say yes, not the script-reading call center.
- Written demands with deadlinesA paper trail they can't pretend they never received.
- Card chargebacks & disputesFiled correctly, on time, with the evidence attached.
- Regulators & licensing boardsState Attorney General, CFPB, FCC, state insurance departments and contractor boards.
- A call log of everythingEvery name, date, promise and ticket number, written down.
- Small-claims prepIf it comes to court, we organize the file. You or your attorney decide.
Got one of these on your hands?
Tell us the whole story. The first conversation is free.