Handling this for Mom or Dad from three states away?
Hire us on their behalf. We get their written OK, keep you both in the loop, and you get your lunch breaks back instead of spending them on hold with the cable company.
One update, both of you
Progress reports by phone, email or printed letter — however each of you prefers.
Gift a retainer
A standing "call us first" for the next time something breaks, bills wrong, or doesn't show up.
Scam red flags, too
If something feels off about a caller or an invoice, we'll look at it before anyone pays a dime.
Your parent stays in charge.
You can start the conversation, but we act only with your parent's own written authorization, and they approve every outcome.
You call us
Tell us what's happening and who's dragging their feet.
We talk with your parent
We explain what we'll do and get their signed OK to speak for them.
We keep you both posted
Updates go to whoever needs them, in whatever form works.
Take this one off your plate.
The first conversation is free — for you or for them.