How it works
You tell us once. We take it from there.
No apps, no portals, no repeating your story to five different people. One call gets it started.
1
Tell us the story
One phone call. Who, what, when, and how many times they've brushed you off.
2
We gather the paper
Receipts, warranties, ticket numbers, photos. You sign one authorization so we can speak for you.
3
We escalate
Executive offices, written deadlines, regulators and dispute channels, in whatever order works.
4
You get it fixed
You approve any settlement. We confirm it happened and send you a written summary.
What it looks like
A case, day by day.
Here's how a typical warranty runaround plays out once we're on it. Every case is different, but the pressure never lets up.
Our arsenal
We don't just call back. We go over their heads.
- Executive customer relationsThe office with the authority to actually say yes, not the script-reading call center.
- Written demands with deadlinesA paper trail they can't pretend they never received.
- Card chargebacks & disputesFiled correctly, on time, with the evidence attached.
- Regulators & licensing boardsState Attorney General, CFPB, FCC, state insurance departments and contractor boards.
- A call log of everythingEvery name, date, promise and ticket number, written down.
- Small-claims prepIf it comes to court, we organize the file. You or your attorney decide.
Our ground rules
A bitch to companies. Never to you.
- We never lie, bluff, or threaten anything we won't actually do.
- We act only with your written authorization.
- We never ask for your passwords or bank logins.
- We're not lawyers. When you need one, we'll say so and refer you.
- You approve every settlement before we accept it.
Ready when you are.
A real person answers, and the first conversation is free.