We'll be the bitch,
so you don't have to.
When a company takes your money and then stops returning your calls, we step in. We make the calls, sit on hold, write the letters, and escalate until the job gets done right.
A real person answers the phone. No phone trees. No apps required.
You spent a lifetime being reasonable. Some companies count on that. We don't play nice with them.
Sound familiar?
If a business owes you a repair, a refund, a callback, or a straight answer, we go get it.
The TV that died under warranty
Four tickets, three "escalations," zero repairs. We push the repair or replacement through.
Paid the deposit, then silence
Roofers, handymen, remodelers. We chase the work, the refund, or the licensing-board complaint.
The cable bill that jumped $40
The "promo" quietly expired. We call retention and negotiate it back down.
The subscription you can't escape
Gyms, magazines, "free trials," extended warranties. We cancel it and chase the refund.
The bill insurance should have paid
We request the itemized bill, spot the coding errors, and file the appeal alongside you.
The cancelled flight and a "voucher"
When you're owed cash, not credit, we fight for the refund. Lost bags too.
You tell us once. We take it from there.
Tell us the story
One phone call. Who, what, when, and how many times they've brushed you off.
We gather the paper
Receipts, warranties, ticket numbers, photos. You sign one authorization so we can speak for you.
We escalate
Executive offices, written deadlines, regulators and dispute channels, in whatever order works.
You get it fixed
You approve any settlement. We confirm it happened and send you a written summary.
Handling this for Mom or Dad from three states away?
Hire us on their behalf. We get their written OK, keep you both in the loop, and you get your lunch breaks back.
A bitch to companies. Never to you.
- We never lie, bluff, or threaten anything we won't actually do.
- We act only with your written authorization.
- We never ask for your passwords or bank logins.
- We're not lawyers. When you need one, we'll say so and refer you.
- You approve every settlement before we accept it.
Who's giving you the runaround?
Call us and tell us the whole story. A real person answers, and the first conversation is free.
[HOURS — e.g. Mon–Fri, 8am–6pm Pacific]